ADrive Customer Service Sucks

I was trying to gather some information about ADrive for my clients for Offsite backup purposes and I emailed them 3 times over two weeks asking a simple question of "does your software work on Windows 2003?" and asking them if I could become a reseller as well since I have a lot of clients that I'd like to get onto their system. Didn't hear anything.

Finally I emailed their feedback email just so I could maybe possibly get a response. The ding dong says "support is for premium customers only". I emailed back saying that I wasn't interested in support. I wanted a simple question of answer so I could give them some more business, etc. Then the ding dong (I'll keep the name calling clean :) ) came back and said that we cannot answer all the over 1 million free user accounts questions. I replied saying all I wanted was a simple question answer and that I was possibly going to give you a lot of PAYING clients for their offsite backup. I said you guys need to work on your customer support. So I because of that, I HIGHLY recommend NO ONE Use Adrive.com for Offsite storage. Their customer service is horrible.

I've started to use ElephantDrive.com and it's really nice and they have a plan for desktops at $50 a year for unlimited and then 1tb for enterprise level for like $350 a year. They have other plans as well. Plus their customer service is NICE and helpful.

Microsoft Patch Blue Screening XP Users

Found this on the web at slashdot.org. I had one that just happened last week. Repaired windows and applied sp3 and ie8 again and it's working fine.

"Tuesday's security updates from Microsoft have crippled Windows XP PCs with the notorious Blue Screen of Death, users have reported on the company's support forum. Complaints began early yesterday, and gained momentum throughout the day. 'I updated 11 Windows XP updates today and restarted my PC like it asked me to,' said a user identified as 'tansenroy' who kicked off a growing support thread: 'From then on, Windows cannot restart again! It is stopping at the blue screen with the following message: 'A problem has been detected and Windows has been shutdown to prevent damage to your computer.' Others joined in with similar reports. Several users posted solutions, but the one laid out by 'maxyimus' was marked by a Microsoft support engineer as the way out of the perpetual blue screens."